Contact & Support

Need help with MockExam?

Reach out if you have questions about your account, subscriptions, or mock exams. We’re here to help you focus on what matters most—passing your next exam.

How we can help

Use the support options below if you need help with payments, subscription upgrades, exam access, or technical issues inside the app.

  • Account & subscription: Questions about Free, Pro, or Premium plans, billing, or payment confirmations.
  • Exam content & coverage: Clarifications about mock exam scope, new exam requests, or corrections.
  • Technical issues: Login problems, errors while taking exams, or AI feedback not loading correctly.
Open support center Opens the in-app support page where you can create and track support tickets.

Send us a message

Fill out the form below and we’ll get back to you via email. Your message will also appear in the admin notifications panel so our team can respond quickly.

We’ll respond using the email on your MockExam account. For urgent concerns, you can also create a support ticket from the support center.